Tag: communication

  • Avoiding Slow Surrender in the People Development System

    Avoiding Slow Surrender in the People Development System

    They are usually abandoned gradually, though unintentionally. They live on determination, but when discipline fades, these are among the first attributes to disappear. Ironically, growth and success often cause them to be compromised and quietly forgotten. They are the fundamentals, the essential, bedrock practices so vital for success.

    It’s been said that fundamentals win championships. Look up almost any famous athlete and they often point to their mastery of the fundamentals as the main driver of their success. The concept applies to organizational habits as well; especially when it comes to developing and keeping a strong workforce.

    “Ladies and gentlemen, this is a human being.”

    Football is a complex game. When coach Vince Lombardi embarked on a journey to build a championship team, he went all the way back to the most basic concept. He reintroduced his 1961 team to the football, not to a strategy, to some new rules, or to new ways to play the game, but to the ball itself. He refocused their attention on the most basic of the basics. A detail easily taken for granted. This article from James Clear discusses the impact of Lombardi’s simple idea.

    At its most basic level, an optimized people development system is about people. Its role is to serve people well, treat them well, and keep them well. To do this, the system must value relationships and foster effective communication. Appreciating the whole person and committing to their development and growth are basic principles for an effective PDS. But it’s easy to lose sight of the basics.

    Fast-paced workplaces busy trying to remain competitive and satisfy customers, can let important practices drift, and begin to assume that the basics are somehow happening. Surely everyone knows that the organization values people, right? A detail easily obscured by daily pressures.

    If your PDS seems to have lost something, has grown weak, or worse, has never been strong, perhaps there’s a need to revisit the fundamentals. Was there a time when the PDS was more focused on people? When the basics of valuing every individual were much more prevalent? Has the system crept away from this basic tenant?

    Of Great Consequence.

    Merriam Webster.com offers another nuanced meaning of fundamental, “It applies to something that is a foundation without which an entire system or complex whole would collapse.” The role of the PDS is fundamentally important.

    This system supports all other organizational systems. Practically every organizational system requires people (sounds basic, doesn’t it?). If those people who operate all the organization’s systems are unhappy, underdeveloped, or undervalued, there can be serious consequences. However, when systems are difficult to see (as the PDS is), it is easy to forget how important they really are.

    In practice, this means that leaders and stakeholders of the PDS must constantly assign high levels of importance to the PDS and be disciplined about maintaining this focus. Previous posts on this blog explore this idea in more detail.

    Avoid a Slow Surrender.

    Mahatma Gandhi once said, “All compromise is based on give and take, but there can be no give and take on fundamentals. Any compromise on mere fundamentals is a surrender. For it is all give and no take.

    Abandoning the fundamentals that empower an organization’s people development system is a slow surrender. It starts when the stakeholders fail to value relationships. When they forget that treating people with dignity and respect is non-negotiable, when they fail to encourage their people to learn and grow, they give up future potential and miss the opportunity to deepen engagement. Communication weakens and powerful components of success slowly disappear.

    When the perceived importance of the PDS diminishes, training gets pushed off and staff development sees little or no investment. When leaders take the PDS for granted, they can inadvertently compromise the organization’s vision.

    Modern methods for finding, training, and retaining people are very complex. In the spirit of Vince Lombardi, leaders should ensure that the basic practices that support their people development system are not lost in the melee. In addition, they should strive to constantly highlight the importance of the system to the organization’s goals.

    To keep the fundamentals at the forefront of the organization’s collective mindset takes discipline and determination. Champions pay attention to the fundamentals. They commit themselves to them and practice them consistently. Building a championship-caliber people development system requires the same level of commitment.