The customer (in the case of the PDS, customers) will expect certain value from the system. We explored this in the previous post. The second lean principle provides critical visibility so that the stakeholders can identify gaps and opportunities for improvements. Creating a visual guide that shows how the system works helps stakeholders to address those often difficult-to-see opportunities. However, the map of the PDS is a little different.
Principle 2 – Map the Value Stream
The Talent Stream Map was inspired by the Value Stream Map used in traditional lean applications. Here’s the post describing the TSM.
The TSM provides a way to clearly understand how data (quantitative and qualitative), tools, and leadership all come together from across the system we use to find, train, and retain people. It also helps to clarify the connections between the five functional areas of the PDS.
The right map can make a journey more successful. The Talent Stream Map helps identify the “You are here” point in a journey toward improving your people development system. It serves as a great guide along the way, and it engages all the system stakeholders as they take this improvement journey together.
Here’s some feedback that will help explain the impact the TSM can have:
“The Talent Stream Mapping portion of the OPDS exercise was a key part of understanding the current state of our processes and it is imperative that you know and understand this so that you can reconstruct a system that will lead to improvement. We clearly were doing things differently in our various departments and we needed to standardize our practices. The mapping made this clear and we can now move forward with improving.” David Roos, Operations Manager, Mid South Wire.
“I had seen an OPDS overview before, and it is great information. However, the deeper dive into our own people development system using the Talent Stream Map was helpful because it allowed us to see how each of us worked within our own programs and also how we worked within the larger program context. This created more of a bond with other team members.” Tennessee Workforce Development Professional.
“I would like to recognize the fantastic insights gained from recently attending The Optimized People Development System workshop facilitated by Tim Waldo with the University of TN, Center for Industrial Services. I loved the simplified steps on how to incorporate each function and stakeholder in developing strategies (Talent Stream Map) and how all are connected and impact the People Development System. These strategies will transform our business into attracting and retaining top talent, which results in a more positive culture and helps in achieving our business goals. I left this workshop eager for more, excited to bring this back to my organization and using the tools to improve our systems. This is not just for HR – this is for any stakeholder that wants to understand and ensure strategies align with the most important asset of any business– our employees.” Alisha Garrison, HR Manager. Parker Hannifin
Next time, we’re on to the third lean principle.
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